Our Story

Est. 1869 ·  Serving Martinsburg & the Eastern Panhandle for over 150 years
Established 1869

A century and a half of protecting our neighbors

The name on the door is new. The people, the place, and the promise behind it have been here for over 150 years.

Who We Are

The same trusted agency — now E&B


E&B Insurance Agency is the next chapter of an agency whose roots in the Eastern Panhandle reach all the way back to 1869. What began as a handful of local insurance offices on the streets of Martinsburg grew, merged, and endured through more than a century of change.

In 1957, two of those offices — the J. Roy Nadenbousch Insurance Agency and the Clyde E. Smith Insurance Agency, both founded in Martinsburg in the early 1900s — joined together to form Smith-Nadenbousch Insurance. Over the decades the agency opened offices in Charles Town and Berkeley Springs and welcomed other long-standing local agencies into the fold, including one tracing its lineage to the Dawson Insurance Agency of 1869.

Today we carry that legacy forward under a new name — E&B Insurance Agency — with the same independent, neighbor-first values that have defined us from the start.

Independent agencyLocally ownedMulti-carrierPersonal & commercial
A New ChapterE&B Insurance owners receiving the Chamber of Commerce certificate
Owners Elizabeth Bradley & Brandon Armentrout at the E&B ribbon cutting
Our Heritage

150 years, one community

1869

The roots take hold

The Dawson Insurance Agency opens its doors — the earliest thread in the lineage that becomes E&B, written in the ledgers of a young Martinsburg.

Early 1900s

Two Martinsburg names emerge

The J. Roy Nadenbousch Insurance Agency and the Clyde E. Smith Insurance Agency are each founded, serving families and businesses across Berkeley County.

1957

A landmark merger

The Smith and Nadenbousch agencies join forces to create Smith-Nadenbousch Insurance — a single, stronger independent agency for the Panhandle.

1971

Growing into Charles Town

A second office opens to serve Jefferson County, extending trusted local service further across the Eastern Panhandle.

1980

On to Berkeley Springs

A third location brings the agency’s neighbor-first approach to Morgan County, alongside the acquisition of other respected local agencies.

Today

A new name, the same promise

The agency steps into its next era as E&B Insurance Agency — modern tools and a fresh identity, built on a foundation 150 years in the making.

A New Chapter, Together

Celebrated with the community we’ve served since 1869

Neighbors, clients, and friends joined us on Queen Street to cut the ribbon on E&B Insurance Agency.

What Guides Us

Values that don’t expire

Advice over sales

We’re paid to advise, not to push a single product. Independent means your interests come first, every time.

Loyal to this place

We’ve insured the same streets, farms and storefronts for generations. This community isn’t our market — it’s our home.

There when it counts

A policy is only as good as the claim behind it. We stand with our clients on their hardest days and see it through.

Meet the Team

The people behind your policy

Local, licensed, and here when you need us — the same trusted faces year after year.

S. Elizabeth Bradley

S. Elizabeth Bradley

Owner & Agent
Brandon Armentrout

Brandon Armentrout

Owner
Stephanie Harrison

Stephanie Harrison

Agent
Luanne Kesecker

Luanne Kesecker

Agent
Scott Evans

Scott Evans

Agent
Roxanne Ashbaugh

Roxanne Ashbaugh

Personal Lines & Claims
Pamela Grimm

Pamela Grimm

Personal Lines Customer Service
Jean Frame

Jean Frame

Commercial Lines Customer Service
Jamie Hardy

Jamie Hardy

Commercial Lines Customer Service
Kaydance Bradley

Kaydance Bradley

Receptionist
Independent Advantage

Why an independent agent beats a 1-800 number

Captive agents can only sell you their one company’s policies. We represent many of the nation’s strongest carriers — so we can compare, negotiate, and tailor coverage to you.

  • One agent, many carriers
  • Coverage matched to your needs
  • We shop renewals for you
  • Bundle & multi-policy savings
  • A real person on every claim
  • Personal & business under one roof
Talk to a Local Agent
Join the Family

Become part of the next 150 years

Whether you’re insuring your first apartment or your fourth-generation business, we’d be honored to protect it.